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(07) 3899 1495

154 Hawthorne Rd

Hawthorne QLD 4171

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Thank you for choosing us and taking the time to complete this survey. Your responses, whether negative or positive, help us to deliver the highest quality pet health care to your pets and services to you.

How did you hear about us? *

existing client

referral from a friend/family

social media (instagram/facebook)

internet search

driving past

About our clinic: * Required

clinic was easy to locate

the clinic was clean and orderly

the reminder system for vaccination/parasite prevention is useful

I have visited the clinic website before

I have visited the clinic social media sites before

About our nurses: * Required

I was greeted promptly and warmly

the reception nurse was helpful and friendly

I was offered extra information on preventative medication

I was NOT happy with the reception/nursing staff

About our vets: * Required

the vet was kind and gentle with my pet

the vet listened to my concerns

the vet answered my questions in a way that I understood

the ongoing wellness plan for my pet was explained to me (eg dental care)

I was given an estimate for recommended healthcare procedures

I was NOT happy with the veterinary clinician

How would you rate the clinic overall?

Do you have any suggestions or feedback to offer, in your own words?

And finally ...

How likely are you to recommend Bulimba Vet to friends and family?

Absolutely - you're the best

Very likely

Maybe - I am undecided

Not very likely

Definitely not - I am not happy

Do you give permission for your valued feedback to be used for coaching and testimonial purposes? *

Yes

May we contact you to follow up on your responses?

Yes

Personal details below are optional (do leave them if you would like to be contacted though!)

Thank you for choosing us and taking the time to complete this survey.

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